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Government Services

Important local government & emergency phone numbers

Emergency

Emergency

Police, Fire, Medical

Non-Emergency Police

Non-urgent police matters

Fire & Safety

Fire Department (Non-Emergency)

Non-urgent fire concerns

Poison Control

24/7 poison emergencies

Utilities

Duke Energy Outages

Report power outages

Water & Sewer

Charlotte Water

Gas Leaks (Piedmont Natural Gas)

24/7 gas emergencies

City Services

City of Charlotte (311)

General city services

Solid Waste (Trash & Recycling)

Pickup & bulk collection

Street Maintenance

Potholes, signs, roads

Park & Recreation

Parks & facilities

Health & Social Services

Mecklenburg County Health

Public health services

DSS (Social Services)

Benefits & assistance

Crisis Helpline

Mental health & suicide prevention

Numbers may vary by municipality. Always dial 911 for life-threatening emergencies.